Network & Link Verification

• Please check if your network connection is stable.

• Verify that the link is valid and does not contain restricted content.

Video/Audio Quality

1. Check Download Format Settings

   • Ensure the selected format includes both audio and video streams

   • Confirm the resolution matches the original source quality

2. Video Lacks Audio

   • This issue often occurs due to incorrect format selection

   • If you have selected video quality at 480p or lower and encounter this problem, please contact us at support@clipto.com for assistance